Shipping and Handling Policy

We ship across South Africa and deliver during standard working hours Monday to Friday: not on Weekends and Public Holidays. Local delivery will take 1-2 business days and Regional delivery will take 3-7 business days. If no one is present to collect your product after the third attempt of delivery, your product will be returned back to the shipping agents office and it will be your responsibility to collect them. We cannot be held liable for an incorrect shipping address entered upon checkout. Please note that Hale is not responsible for any potential delay after your item has been shipped as delivery times vary depending on your package origin and destination.